Got a technical issue with your service?
Below are a few of the quickest ways to get help.
KNOWLEDGEBASE
Find a range of support documents

CHAT WITH AN AGENT

LOG A TICKET
24 Hours

CALL SUPPORT LINE
1800 000 C9X Option 2
Weekdays 08:30am – 05:00pm

SERVICE STATUS
We will post Major Network Outages and Planned works here

REMOTE SUPPORT ACCESS
Our secure connection tool works on the following operating systems:
Windows, Android, and iOS
Note: additional components may be required to be downloaded and installed to establish a successful connection.
Do you have an accounts related enquiry?
Simply email [email protected]
or Call 1800 000 C9X , Option 3












Customer Stories

C9 has provided us with great product techology, IT consultation and advice that has lifted our telecommunications and network capabilities beyond our expectations. We continue to experience great service and support knowing that we are valued and important as customers of C9.
Zoran Radevski