Service Terms and Conditions

Service Agreements

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C9 Communications SFOA

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Customer Service Guarantee Waiver

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Service Schedule SLA - Voice

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Service Schedule SLA - Internet

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Service Schedule SLA - Hardware

Policies

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Acceptable Use Policy

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Complaints Handling Policy

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Financial Hardship Policy

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Privacy Policy

Forms

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Representative Appointment

Critical Information Summaries

Voice

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Critical Information Summary C9X

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Critical Information Summary Sip Trunk

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Critical Information Summary Inbound Services 1300 1800

Internet

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Critical Information Summary Fixed Wireless

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Critical Information Summary Fibre Internet

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Critical Information Summary NBN Fibre Plans

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Critical Information Summary Small Business nbn

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Critical Information Summary 4G Backup

Mobile

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Critical Information Summary Mobile Plans

Customer Stories

C9 has provided us with great product techology, IT consultation and advice that has lifted our telecommunications and network capabilities beyond our expectations. We continue to experience great service and support knowing that we are valued and important as customers of C9.

Zoran Radevski

Case Studies