What is C9X?

C9X is our industry’s leading cloud-based phone system with advanced unified communications features to make it Australia’s next generation in smart and future-ready connectivity.

The C9X Advantage

Resilient, flexible, fail-safe, feature-rich, easy-to-deploy and backed up by our expert voice engineers. Gain access to over 80 standard, high-calibre features to customise your own C9X cloud-based system, and absolutely no upfront fees.

Future-proof your Business

With C9X, we scale your connectivity to ensure security, reliability and growth in a constantly evolving business landscape. We arm your business with the communications features you need and get you away from unwieldy and costly equipment and onto the cloud. Avoid spending time and money monitoring an on-site PBX system and slash the ongoing costs of maintaining your system yourself. Streamline your businesses’ telecommunications and take it to the next level with C9X.

Headsets for communication with comfort

We provide all Yealink personal collaboration devices such as headsets, speakerphones and USB cameras, so you can enjoy consistent call experience, which promises better communication quality, higher productivity and lower IT costs. We provide direct Microsoft Teams calling as well.

We have partnered up with Yealink to provide you industry leading IP Phones and collaboration devices.

Did you know ? We have a team of Yealink Certified IP Phone Engineers. Get in touch.

Key Features

Unified Communications
Ultimate efficiency in business communications.
Highly scalable solutions
Make calls directly through your CRM.

Connect Multiple Sites

Benefit from C9X’s ability to easily connect multiple sites and offices to one single C9X cloud-based phone system.

Infinite Integration Capabilities

C9X integrates with Salesforce, ZOHO, MS Dynamics, SugarCRM, Zendesk, Bullhorn, vTiger, Pipedrive, and SuiteCRM using their REST or SOAP API. C9X has the capability to integrate with any CRM through its CRM SDK. Here, you’ll get access to CRM accounts, contacts, leads, Caller ID detection, call logs and recording and of course, unwavering support from our dedicated voice technicians.

How It Works

Other features to love:

Auto
Attendant

Enable callers to select their destination via voice options

Follow
Me

Set diversions through to voicemail at any time

Call
Queues

Distribute calls to agents as they become available

Call
Queues

Distribute calls to agents as they become available

Call
Parking

Place a caller on hold and retrieve from anywhere

Call
Parking

Place a caller on hold and retrieve from anywhere

Time-based
Calling

Set your business hours

Voicemail
to Email

Never miss an opportunity again

Conference
Calling

Place a caller on hold and retrieve from anywhere

On
Hold

Set your business hours

eFax

Never miss an opportunity again

eFax

Never miss an opportunity again

Call
Recording

Have greater visibility over customer contact through simple recording and retrieval options.

Call
Recording

Have greater visibility over customer contact through simple recording and retrieval options.

HD
Voice

Full crystal-clear sound on every call

Direct Links to
Microsoft Teams

Effortless, reliable connectivity for your agile employees

IP Phone Compatibility

Got your own phones? C9X is compatible with most phones on the market, including Cisco, Fanvil, Gigaset, Snom, Yealink, Poly and Grandstream

Choose your C9X plan

Choose your Plan(Required)

C9X Voice pricing model in unique and flexible, it depends on how many simultaneous calls your organisation wants to make or receive. Every concurrent call uses a channel and users can share channels. So, you never have to pay for users that hardly make any calls.


Choose your phone system(Required)
How many handsets are you looking for?(Required)
How many lines/channel are you looking for?(Required)
Choose your call plan(Required)

Talk to our solutions specialists now.

Click the button below for site qualification and a monthly price on your selected service.

Or Call 1800 000 C9X

Customer Stories

five stars

C9 has provided us with great product techology, IT consultation and advice that has lifted our telecommunications and network capabilities beyond our expectations. We continue to experience great service and support knowing that we are valued and important as customers of C9.

Zoran Radevski